Frequently Asked Questions


How long will my delivery take?

It depends! Generally we ship our orders as soon as they are made which means they often will make it to your doorstep in a matter of 3-5 days. Please refer to our shipping policy for more details.

Can I return items that I am not happy with or decide not to keep?

If you're product arrives damaged or is completely unusable we will happily arrange a replacement product. Unfortunately, due to the type of fresh stock we ship we cannot accept a return if the product is simply not loved! Non-perishable products will be held to our digression so please get in touch before returning. Please see our returns policy for more information.

Can I come in store to check out products?

Yes of course! Please see our details here on the best time to drop in for a coffee and a browse!

My product arrived broken or faulty - what can I do?

Please get in touch with us as soon as possible and we can arrange a replacement product.

I want to give feedback or write a review!

Thats awesome! Glad to hear you love what we love! Feel free to reach out to us on Twitter, Facebook and Instagram using the "Connect" links below! If you do post something about the Goat, use the hashtag #holygoatcoffee so we're sure to see it!



My question is not listed?

You can email or call us us using the contact form.